Recent Flooring Industry Research shows what consumers unfortunately already know.
Most consumers surveyed were “NOT SATISFIED” with their recent flooring-store shopping experience. And if you have any doubt, a quick search on (name any flooring store) and the word ‘complaints’, will make this fact scarily clear.
But here we’re different. At Impressions Carpet and Hardwoods, a LOCALLY OWNED, FAMILY BUSINESS, our clients are “very satisfied” with their shopping experience. AND, they stay happy, year after year after year. (just look at our reviews!) And we promise, you will too.
Our unique approach starts with an old-school phone call, answered by one of our owners. Next, instead of driving out to a retail store, “shopping with strangers in a strange environment”, and being pressured by a commissioned sales person, we come to you. Again, one of the owners will bring samples to your home (where you and your new floor are going to be living) You will select your next floor or carpet from the comfort of your own home, in your own lighting, surrounded by your own colors and décor.
But it doesn’t stop there. At Impressions Carpet and Hardwoods the sale is just the beginning… At the large retail stores, you won’t know who your installer is until he shows up at your door – And neither will the sales person who “took your order“. Unlike the large retail stores, we actually know our installer. We have worked with the same installer since we began selling carpet. And after you select your new carpet, you will call and talk directly to him – “CJ”. You will schedule with CJ directly. And you’ll be able to ask CJ directly about any installation questions you may have. Again, all this is before he shows up at your door on installation day.
Not only that, but after your new carpet or flooring is installed, we will help keep your new carpet warranties valid and protect your investment by offering you FREE and DISCOUNTED cleanings, along with FREE and DISCOUNTED restretch and repairs… for as long as you own your new floor! No one protects your new floor investment like Impressions!
Our new approach is a Better Way to shop for your new carpet or flooring, AND a Better Way to own it too! We think we’re changing the industry – one floor at a time. Call Us Today for your FREE In-Home Consultation, or just to get our consumer resource guide, “A Consumer’s Guide to Floor Covering”.
Download Your FREE “Consumer’s Guide to Floor Covering!”
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