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Our 12 Step Carpet Cleaning Process

By Impressions Carpet & Hardwoods

There are five important values that distinguish a real carpet care professional from Run-of-the-Mill Carpet Cleaners:


In addition to these values, Impressions Carpet and Hardwoods has a 12 step cleaning process for maximum soil and spot removal, without overwetting your carpet or leaving a sticky residue behind, returning your carpet, as close as possible, to factory condition.

You can find the details of our 12 step cleaning process below!

STEP 1: Pre-Inspection

We’ll begin by doing a walkthrough with you through the rooms to inspect and identify areas of concern. Next we will evaluate what needs to be done and determine expected results.

STEP 2: Move Furniture

Our technicians will be able to move sofas, chairs, tables, and other small items. Larger items like beds and dressers may be discussed first.

STEP 3: Pre-Vacuum

The cleaning will start by using a powerful vacuum to help remove dry soil. This is an extremely crucial part of the process.

STEP 4: Pre-spray

Next we’ll use a pre-conditioning agent to emulsify and break down the soil and any spots to help get a deep cleaning started.

STEP 5: Pre-spot

Any difficult spots will get extra pre-treatment using a special solution to help remove as much of a stain as possible.

STEP 6: Pre-grooming / Agitation

We’ll use top of the line tools to brush the carpet to further loosen any soil that may have been deep in the carpets.

STEP 7: Soil Extraction and Rinse

Once that is done we’ll use a powerful extraction cleaning system that does not over wet the carpet. It will also not leave behind any kind of sticky residue.

STEP 8: Neutralizer

Our neutralizer step will assure a pH balance which makes sure no sticky residue is left behind on top of leaving the carpet soft and fresh.

STEP 9: Post Spot

Next thing we’ll do is look for any remaining stains and give it extra treatment. This will help lift any stains that are embedded into the carpet.

STEP 10: Post Groom

A tool will be used to groom the carpet. This helps make sure the pile of your carpet is standing. It will also help in speeding up the drying process.

STEP 11: Speed Dry

We’ll use high velocity air moves to dry out the carpets very quickly before we leave.

STEP 12: Post Cleaning Inspection

The last step will be our technician walking through your home to point out areas that have improved and discuss any questions or concerns you may have.

The IICRC is a certification and standard-setting nonprofit organization for the inspection, cleaning and restoration industries. Hiring a certified-technician ensures trusted and trained cleaning, restoration and inspection professionals. Click here for more information

See What Our Customers Say About Our Service

Ryan Peters
Ryan Peters
02:48 19 Jan 22
Wow, what a great company! This is the 4th year we've had them at our home to clean our carpets and furniture. Dominic... has always been on time, courteous, and he does a great job. If you need your floors cleaned give Impressions a call you won't be more
Benjamin Kristopeit
Benjamin Kristopeit
21:02 27 Nov 21
Impressions did a great job repairing our carpet. They were responsive when we reached out, dependable, professional... and respectful. I highly recommend their services!read more
Carla Ewing
Carla Ewing
19:39 23 Nov 21
I have been a customer of Impressions Carpet & Hardwood for many years. Their technicians are so knowledgeable and they... are able to work miracles on carpets that I thought just had to be replaced. Instead they look beautiful again! I've also used Impressions to steam clean my tile and do the deep cleaning on my wood floors. I have been extremely pleased with every service!! I am now considering having them apply the Bona traffic coating for my wood floor (which covers most of my 1st floor. I trust them completely!read more
Gail Tinianow
Gail Tinianow
21:50 12 Nov 21
We have been using Impressions (with an end “s”) Carpet & Hardwoods for close to 10 years. (I understand they get... confused with another company with a similar name so make sure you call the right company.) They’re the kind of company you can rely on, not only for their customer service but as important, the actual cleaning services. A company you can trust. Such a great family owned business and a pleasure to do work with! Recommend you give Ann, Tom or Chris a call for your cleaning more
Penny J
Penny J
20:57 04 Dec 20
We have used Impressions for many years for carpet cleaning, carpet stretching and upholstery cleaning. This is a... local, family owned business that goes above and beyond what is asked of them. This company has pride in their work and does a really good more
Natalie McKenry
Natalie McKenry
17:43 18 Jun 20
WOW! What a great job they did cleaning my carpet! I live in an apartment, so not all carpet cleaning companies... can clean my carpet. Impressions came in, using their own water and cleaned it so so very well. Call Impressions today! You will be so happy you did!!!read more
Clarissa Waugh
Clarissa Waugh
03:49 08 Jun 20
The team did an amazing job on my travertine floors. It was a large area to clean and they took the time and energy to... clean and create a new look to our floor. The were knowledgeable and did a great job answering all my questions. They were respectful and took precautions for Covid 19, during the whole cleaning process. Very impressive. I will have them back to clean my more
LM James
LM James
20:02 19 Nov 19
I’ve used Impressions’ services for many years and couldn’t be happier with the quality of their work and products. It... is a pleasure dealing with their people for carpet cleaning and installation. I’ve recommended this company to numerous friends. I will soon be moving and can only hope I’m able to find a company like theirs in my new state. BTW... I noticed that there appears to be another company in Denver called Impression Carpet Cleaning. I know nothing about them but I DO know Impressions Carpet & Hardwoods is a wonderful company. For the record, I am not connected to this company in any way other than as a very satisfied more
D. Coski
D. Coski
21:11 17 Oct 19
Impressions took the carpet up and revealed our hardwood floors. They refinished them. They also send reminders on... cleaning. Based on how good of service they did on the floors, we tried them for carpet cleaning. Great! I would suggest people give them a try. The customer service is also a great more
Evelyn McHugh
Evelyn McHugh
23:13 15 Oct 19
Impressions Carpet and Hardwoods put my hardwoods in my living room and did a great job. They also replaced my carpets... in my bedrooms and I could not be happier with their knowledge, pricing, and work ethic. When my carpets were cleaned the technician found a ring I had lost months ago. When I returned home after he had finished he returned the ring to me. They are honest people and I highly recommend more
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12 Step Cleaning Process

Call Impressions Carpet & Hardwood Today!